WhatsApp Business

WhatsApp Business from Facebook

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more effectively with your customers and help you grow your business.

If you have separate business and personal phone numbers, you can have WhatsApp Business and WhatsApp Messenger installed on the same phone and import them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information – such as your website, location or contact information.

BUSINESS MESSAGE Utilities: Respond more to your customers by using Away Messages to indicate when you are missing or a greeting message to send your customers an introductory message when they send you a message for the first time.

FIXED / FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or landline) phone number and your customers can text you on that number. During verification, select the “Call me” option to receive the code via a phone call.

• EXECUTE BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each application must have its own unique phone number.

• WHATSAPP WEB: You can respond more efficiently to your customers directly from your computer browser.

WhatsApp Business is built on top of WhatsApp Messenger and contains all the features you rely on, such as multimedia messaging, free calls *, free international messaging *, group chat, offline messaging and more.

* Data charges may apply. Contact your supplier for details.

Note: once you restore the chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it to WhatsApp Messenger. If you want to go back, we recommend that you back up your WhatsApp Messenger backup to your phone on your computer before using WhatsApp Business.

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We are always excited to hear from you! If you have any comments, questions or concerns, please email us at:

smb@support.whatsapp.com

or follow us on Twitter:


@WhatsApp
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